Privacy Policy
Effective Date: January 1, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Seattle Details LLC (“we,” “us,” or “our”) does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

We collect the following types of information:

Personal Information

• Name

• Email address

• Phone number

• Physical address

• Vehicle information

• Service request details

• Payment information when you request or purchase services

• Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information

• IP address

• Browser type

• Device information

• Website usage patterns and analytics

• Cookies and similar tracking technologies

Customer Communication Information

• Records of inquiries and quote requests

• Appointment scheduling details

• Service history and follow-up communications

• Customer feedback and support interactions

2. How We Use Your Information

We use the information collected to:

• Provide automotive detailing and vehicle protection services

• Respond to inquiries and quote requests

• Schedule, confirm, and manage appointments

• Send service updates and follow-up communications

• Communicate regarding estimates, bookings, and service completion

• Send promotional messages where marketing consent has been provided

• Improve website functionality and customer experience

• Maintain accurate consent and communication preference records

• Ensure security, compliance, and fraud prevention

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages from Seattle Details related to our services, including:

• Appointment confirmations and reminders

• Estimate and service updates

• Vehicle drop-off and pickup notifications

• Customer support communications

• Promotional messages (only when marketing consent is provided)

Opt-In & Consent

• You will only receive SMS messages if you have explicitly opted in

• Consent is collected via website contact forms, booking forms, or written consent

• All opt-ins are recorded with timestamps

• We comply with the Telephone Consumer Protection Act (TCPA) and all applicable messaging regulations

Opt-Out Instructions

• You may opt out at any time by replying STOP

• You will receive a confirmation message after opting out

• No additional messages will be sent unless you re-opt in

• All opt-out requests are processed immediately

Message Frequency & Content

• Message frequency varies based on your interaction with our business

• Messages are directly related to services you request

• Promotional messages are only sent with explicit marketing consent

Help & Support

Reply HELP for assistance.

You may also contact us at:
connor@seattledetails.com

Customer support is available during normal business hours.

Carrier Information

• Message and data rates may apply

• Carriers are not liable for delayed or undelivered messages

• Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services (such as SMS delivery providers, CRM platforms, or customer support tools) is permitted strictly for operational purposes.

All other use-case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

We implement strict safeguards to protect all SMS opt-in data and consent records.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information.

Information may be shared only under the following circumstances:

Service Providers

• Trusted vendors supporting business operations, including:

  • Payment processors

  • Scheduling software

  • CRM systems

  • SMS delivery platforms

All service providers are contractually required to maintain confidentiality and data security.

Legal Requirements

• When required by law, subpoena, or court order

• To protect our legal rights, safety, or property

Business Transfers

• In the event of a merger, acquisition, or asset sale

• Your information remains protected under this Privacy Policy

All categories above exclude text messaging originator opt-in data and consent, except for approved SMS delivery providers.

5. Data Security

We maintain reasonable administrative, technical, and physical safeguards, including:

• Encryption of sensitive data

• Secure system access controls

• Routine security monitoring

• Limited employee access to personal data

• Secure backups and disaster recovery procedures

While we take strong precautions, no electronic transmission or storage method is 100% secure.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Analyze website traffic

• Monitor website performance

• Improve user experience

• Remember preferences

• Measure service effectiveness

You may disable cookies in your browser settings, though some website features may not function properly.

7. Your Rights & Choices

You have the right to:

• Access or update your personal information

• Request deletion of your data where legally permitted

• Opt out of marketing emails using the unsubscribe link

• Opt out of SMS messages by replying STOP

• Withdraw consent for future communications

• Request information about our data practices

To exercise these rights, contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. This Privacy Policy applies only to information collected by Seattle Details.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date. Significant changes may be communicated via website notice or email.

10. Contact Us

If you have questions regarding this Privacy Policy or our data practices, please contact:

Seattle Details LLC (DBA Seattle Details)
Phone: +1 206-889-6411
Email: connor@seattledetails.com
Website: https://www.seattledetails.com